Archive for the ‘Social Media’ Category

Going Rogue: A Mobile Marketer’s Guide to Augmented Reality Campaign Planning

Sunday, November 15th, 2009

The Economist, BusinessWeek, Harvard Business Publishing, and hundreds of others in the mainstream media are talking about augmented reality and the implications it will have on ad campaigns.  In fact, most of the attention being paid to AR Lite marketing is not only about the future of mobile marketing, but what’s being rolled out now!  Shopper technology is everywhere, Internet titans are staking out new territories, and the couplings between social media and mobilized ad campaigns are growing tighter.

But here’s the thing — we’re only seeing the tip of the iceberg in terms of the effectiveness of actually influencing consumer shopping decisions via mobile banner ads.  What lurks beneath the surface is huge and the implications of what happens next are significant for the business of retail, advertising, and even wireless carriers.

As Adweek’s Brian Morrissey writes in a recent article on Google’s acquisition of AdMob:

The big purchase is a clear endorsement that Google sees enormous potential in a market that’s still small. Despite the never-ending prediction of “the year of mobile,” the market has grown by fits and starts. According to eMarketer, advertisers spent just $320 million on mobile ads last year, a figure that’s forecast to increase to $416 million this year and reach $1.6 billion in 2013.

Here are some practical tips on how to include augmented reality in your mobile marketing campaigns.

Rule #1 – It’s all about the opt-in experience!

Your best users and biggest fans need to be empowered to participate in a cool, mobile experience when it’s convenient for them.  That means you should think carefully about whether you want to associate your brand with “pushing” a mobile offer when it’s not directly solicited or guaranteed to be relevant.  Instead, you should tell a story; a story that involves a mobile component, is tied into your overall marketing activities, and includes some specific special offers and social opportunities for your fans to engage with your brand on their terms.

To be clear, when we say special offers, we don’t necessarily mean just coupons.  Mobile coupons could be a sensible way to approach your objectives, but there’s a lot you can do with the post-click in mobile.  Sign-ups for insider information, mobile videos, mini-sites, Twitter and Facebook pages, product info, and game tips are a few thoughts. For some additional suggestions on what to “offer” mobile users see Pongr’s page on mobile marketing “ad-ventures” for brand image recognition.

Rule #2 – Be inclusive. Use MMS for maximum reach and supplement with smartphone experiences.

In our humble opinion, you need to be as inclusive as possible with your special opt-in mobile offers. That means you need to acknowledge that there’s more to a successful mobile marketing campaign than just an iPhone or Android app.  Specifically, we recommend factoring MMS into your campaign plans.  It goes without saying that brands should be building, maintaining, and enhancing applications on smartphones, but to reach the masses you must do something more pervasive.

SMS is great, but it doesn’t give you the ability to be as interactive as you could.  MMS is where it’s at when it comes to getting the base of the pyramid to opt-in to your campaigns and provide unique insights about themselves.  If you want to collect user photos, encourage sharing on social networks, and build a memorable experience that takes advantage of the ubiquity of picture sharing on the Web, you need to have an MMS plan for all those feature phone users.  The best plan in the world won’t move the needle if it doesn’t have the reach…

“You’ve got to be able to run on all phones, not just smartphones.”Alistair Goodman, Placecast

Rule #3 – Be clever & take advantage of the latest technology, but keep it simple!

The third rule of getting augmented reality into your ad campaigns is to keep it simple. OK, nothing Earth-shattering here, but as we all know, the more complicated it gets, the less likely you are to have a successful outcome.   Worse, your target users might be left feeling dumb or betrayed by your brand because you didn’t include them, or set the bar too high with something too complicated.  We’ve written a number of posts and tweeted a lot about QR codes, so we won’t rehash it all now, but fundamentally, Pongr believes a pure-play image recognition solution is better for users, creative directors, brands, and pretty much everyone.  Exceptions include enterprise use-cases like airline ticketing or monopolized wireless carrier countries.  Besides, if you want to look magical, why not go for the best, keep it easy, and keep it omnipresent.

Augmented reality is not new to many of us in the artificial intelligence/machine learning community and there’s been plenty of moderately nifty consumer applications out for a number of years.  However, with major brands, publishers, media companies, and consumer technology providers embracing the underlying components of augmented reality, we’re all about to see some dramatic & widely used AR and AR Lite applications in mobile marketing.

Advanced image recognition technologies and MMS advertising solutions are here now.  If we’re even close to being correct, image based search and other AR technologies will soon influence how you effectively send & receive message to customers.

If you’d like help planning or executing campaigns using augmented reality, image recognition, MMS, or mobile-to-social brand interaction, give us a call or get at us on Twitter!  Pongr provides leading-edge image recognition technology and turn-key augmented reality marketing solutions.

If you’d like to share your two cents, we definitely want to hear it!

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Capitalize On The Post-Click & Use Existing Media Assets.

Thursday, July 23rd, 2009

Media and brand owners should use their own ability to scale and reach massive audiences. Then, they should convert their existing audiences into their mobile campaigns with clear goals.  Too many mobile initiatives lack the scale to move the needle, and too many good, new mobile marketing ideas lack the infrastructure to be executed well.

Brands and big media outlets can leverage tactical mobile technology infrastructure providers to achieve better results, faster and more efficiently.  If you’re looking for realistic ways to capitalize on the post-click of mobile marketing and you need scalable infrastructure to execute your campaign while leveraging all your existing media assets, drop us a line.

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A picture speaks 1,000! words when “shared” into a social network.

Sunday, July 19th, 2009

OK, so this isn’t going to be a post about the mathematics of Pongr’s visual search technology (sorry if you were hoping for such!). Instead, as the title may suggest, it will loosely touch upon the value of a mobile picture when it comes to the rational economics, and sometimes irrational choices, of what’s going on in the social and physical universe.  Mobile picture taking, social network sharing, and how we all, as consumers, make the purchasing decisions that we do are increasingly intertwined and need to be discussed by mobile marketers, traditional media experts and technology solution developers, like Pongr.  As regular buyers of goods and services, we think often about how to spend dollars (or dongs, dinars, dirhams, or otherwise hard-earned unit of currency as may be the case for you, dear international reader) and what appeals to us can be boiled down to a few words — value and relevance.

After having lunch today with a marketing executive who said something to the effect of, “it used to be easy to market to people — you would show them the value points and they’d decide if they liked it enough to buy it.”  The underlying theme of our conversation was around the shifts in how we, as wired (or wireless as the case may be) consumers connected to our friends, family, followers and fans, are looking for more than just a list of “features” when it comes to buying the things we do.  We want relevance more than ever. We want experiences.  And, we want it all connected into the multiplicity of dimensions in our lives — online, offline, social, work, etc.  We want it now, but not without checking in on those other worlds, all connected through the Interwebs.  Online and physical are not distinct in the mind’s eye of hundreds of millions of enthusiastic mobile fans. Why not push beyond the parochial views of “traditional” media and create something better? Something fresh, something fun, something valuable for consumers, brands and media purveyors alike.

So what’s the relevance to Pongr you say?  Easy.  Pictures and video originated from mobile are one of the new major sources of consumer and brand intelligence; intelligence for the user who’s looking for something valuable and relevant, and intelligence for the brands looking to maximize the value experience for their customer and themselves.  Sharing pictures, and soon enough video, is a quick and painless way to get information about your thoughts, and possible intentions, to trusted purchasing advisers like friends or product experts.

Sharing pictures into social networks while simultaneously running Pongr’s visual search recognition system is a way to exponentially increase the value of that experience.  Mobile users get to engage in a one-to-one relationship with the brand they desire, yet that 100% opt-in “search” or “connection” can easily be transformed to a one-to-many when the mobile user “shares” their mobile picture or video and any relevant Pongr provided search results, user generated tags, or comments.  The “share” takes the form of a link that fits nicely within the confines of the 140 character limitations on Twitter and similar constraints for Facebook, and points to the actual user generated photo (plus the branded response if one was created by the user’s target).  The richness of the experience and the information sent to and from the mobile user searching for a connection with a possible purchase is unprecedented when brands, or the people responsible for their interactive marketing campaigns, customize the Pongr response.

Now back to the economics of all this mobile picture taking, sharing into social networks and Pongr’s automated visual recognition system…  According to data gathered from leading consumer marketing research organizations, including the Nielson Company, the importance of socially guided influences on consumer purchasing decisions cannot be overstated.  Jonathan Carson, President of Online, International for the Nielson Company recently said, in reference to the trustedness of “social” when it comes to advertisements, “The explosion in Consumer Generated Media over the last couple of years means consumers’ reliance on word of mouth in the decision-making process, either from people they know or online consumers they don’t, has increased significantly.” You can find additional stats on the social phenomenon on trust in advertisements on Nielson’s advertising blog.

In today’s world of economic challenges and fundamental shifts in consumer purchasing patterns, it is absolutely critical that marketers find effective ways to leverage the mobile-to-social phenomenon that is occurring around the world. Consumers rightly demand an experience that tightly integrates all aspects of marketing.  So, to those reading this that want to actually sell anything to the new world order of consumers who will be more careful with their spending money, but in turn more “social” about what they buy and how they make their choices, you, our marketing friend, must find creative and effective ways for tying your distributed media efforts together.

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Using Pongr Via Mobile Email – The Killer App for Ads

Tuesday, June 30th, 2009

Did you know you can use Pongr today by emailing us a picture of the advertisements you see? Use your cell phone camera to take a picture and then simply email the photo to ads@pongr.com. Most mobile phones will automatically add the picture as an attachment.  You don’t have to write anything in the subject line or the body of the email; just send it out and you’ll get a response automatically.Pongr Print Advertisements

If you want to associate your email address with your Twitter and/or Facebook account, be sure to “link” your email address here: http://pongr.com/integrate.php. By following the intuitive steps on associating your email with your social networking accounts, the pictures and advertisements that you Pongr will automatically post to your social stream. Your friends will be able to see the pictures you take and, if you get a special response, they’ll be able to see the same information by clicking the automatically generated Pongr search links.  Try it!  We want to hear your feedback.

We know some of you are patiently waiting for the new versions of our Pongr apps, but in the meantime, this is a pretty easy way to interact with Pongr’s interactive ad recognition system while sharing your pictures among Twitter and Facebook friends.

Here’s a secret… If you do choose to write something in the subject line of the email, it’ll be used as a description on the photo you took.  The description will be associated with the picture you Pongr’d when posting to Twitter or Facebook.

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Print Media: Everywhere and Nowhere Until Linked to Digital

Tuesday, June 9th, 2009

Are images more pervasive than mobile phones?  Definitely. Images, pictures, icons – static and dynamic – they’re all around us in so many shapes and forms. From a marketing perspective, imagery provides a medium through which ideas, emotions and offers can be directed at passersby or readers. The power of image based advertising is nothing new. In fact, for centuries marketers have spent tons of time and money on making image display advertising work effectively.  However, Pongr asks if image advertising like print ad media is really doing all it can to take advantage of the opportunity to connect with people in a meaningful way?

Print advertising should be a two-way street when it comes to communicating ideas and emotions with consumers. Unfortunately, the critical feedback loop of communication is almost always lost because there’s been no easy way to quickly and efficiently close the loop on print advertising.  Communication is, by definition, a two-way street.  Savvy media buyers are embracing the more interactive tools of viral and social marketing on the Internet so they can stretch their marketing dollars and get more bang for their buck.  Print media is still an excellent marketing channel when harnessed correctly, but why not take the effort to make it interactive with mobile users and link print advertising to the rest of our digital lives?

Follow Pongr on Twitter @PongrBoston

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Pongr Open Innovation Survey

Monday, June 1st, 2009

Pongr is building solutions for consumer created, interactive advertising experiences using visual recognition. We’re very interested in hearing your thoughts on what you like, what you expect from the brands you associate with and which brands are doing cool things with social media and mobile.

If you took a picture of a brand or an advertisment and could automatically get something in return, which of the following would you want?





List the brands that you think are cool in the box below.  We are trying to get a sense of what perceptions you have about specific brands that jump to mind.
Which of the following influences you the most in deciding what to buy?








What do you expect to get out of the products you buy and the stores you shop at? Please pick the one that is most important to you.





What is the most amount of money you would spend on an item you purchase through your phone? (Assuming you find something you like and go to an easy to use transaction page)






What are your favorite things to do on your cell phone? Enter as many or as few things as you like and use the box if there is something else you do.












What do you think about mobile cameras as they relate to advertising?  Please type your thoughts into the box below. There is no wrong answer, we are just trying to get a sense for some random ideas about where the community thinks mobile picture taking fits in with innovation in the advertising industry.
If you were responsible for marketing a popular consumer brand, which of the following would you do? If you like, please explain your choices in the box below.









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Interactive Print Media Meets Digital World & Integrated Advertising

Thursday, May 21st, 2009

Interactive Print MediaThe words “interactive print media” may sound like an oxymoron, but for some of the most progressive minds on Madison Avenue, making print interactive is a logical and much needed step forward for the entire publishing industry. Print advertisements have always had a place in the the CMO’s repertoire of marketing tactics, and, in the future, the “right” print ads will continue to be as relevant as ever – if not more so. By “right” we mean that some print advertisements will become critical touch-points linked into a far more integrated campaign strategy involving the Web, social networks, mobile applications, games, media and other forms emerging technologies that are grabbing mind-share from regular people all over the world. Transversely, the “wrong” print ads, or the ones that fail to connect us to other things in the sphere of buying, sharing or creating, will be those stand-alone static pieces that leave us with no actionable thoughts.

The trick is, print media needs to be viewed as a physical link to the digital, mobile world. Physical media is obviously important and not going away, but just as people can quickly and gracefully float back and forth between their physical and digital lives, we all are coming to expect the same from the advertisements we find appealing; subconsciously at first, but quite consciously when the advertisements fail to acknowledge our version of the “real” world that is mobile, digital and bricks & mortar all at once.  Physical and digital are really one and the same for today’s youth.  For example, walking down the street while surfing the mobile web or checking email is about as commonplace as seeing billboards, posters and signs. Sitting on a bench while reading a magazine, texting with friends and updating multiple social networks is equally common – and we all of these things are often happening simultaneously or within two minute bursts of one another.  Thus, time, place, location, social networks and internal thoughts are more relevant than ever to advertisers. Smart publishers will notice that they could have an extremely valuable component to the marketing influence equation.

The point is, why shouldn’t print get interactive?  The rest of our lives are dynamic, mobile, tied to the Web and highly social (even if we mean in a physically isolated, but constantly connected kind of way). Print is a great way to market products and services, but just about every product we buy nowadays has an Internet component that we, as users and consumers, want to explore.

Magazine StackNow, this post is not intended to suggest that all print will be relevant; it won’t. As we can clearly see, many print media businesses are facing mammoth challenges in their models, reader loyalty and advertiser satisfaction. Some “old” media organizations are taking a hard-line against rapid change, but most are struggling to figure out the nuances of getting things done right and fast enough to make a difference. Ultimately, we believe that the transition will occur in phases and stages that ought to be carefully thought out, although quickly implemented. For starters, there are some easy ways to knit together existing print campaigns with opt-in calls to action, simple tie-ins to the Web and no changes to the business process around the print publishing side of ads.  By approaching the need to get interactive from a practical, yet aggressive standpoint, print businesses could not only stave off dwindling ad revenues, but actually carve out some valuable territory in the future of interactive mobile commerce. Further, by leveraging existing distribution, readership, direct sales forces and a longstanding tradition of producing relevant content to complement the advertisers that support any given publication, print publishers and marketers could actually stand out as leaders and significant connectors for both the readers and advertisers they serve.

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Pongr Ad & Billboard Recognition

Wednesday, April 15th, 2009

Mobile Marketing Roundtable At Pongr

Tuesday, March 31st, 2009
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Practical Mobile Marketing In A Transition Consumer Economy

Saturday, March 21st, 2009

Are we transitioning from a consumer economy to a conservation economy? That is a question being posed by some contrarian economists who suggest that the last 90 years of expansionary American consumerism may be coming to an end. Whether you believe that or not, as a marketer, there is little disagreement that consumer shopping behaviors and patterns are evolving. It’s no surprise that with perpetual access to the Internet, cell phones, social networks, and other advanced consumer “tools” – we are, as a nation and as an interconnected world, expecting more from the brands we choose to spend our money on.

Shoppers Demand Value

For businesses seeking to make meaningful connections with consumers, we posit that it really doesn’t matter whether the world economy is in a long-term contractionary or expansionary state. What does this have to do with mobile marketing? Well, some things never change – like how you influence consumer decisions and how you promote your business. You go to where the people are, and you provide something of real value. Mobile phones are always on, always in our pocket or handbag, and highly personal. Brands that are smart about how they use the mobile marketing channel will see tremendous rewards to the bottom-line.

For many of today’s leading brands, mobile marketing is becoming one of the most cost-effective ways to reach consumers and influence the purchase decision making process. However, if you’re not picking the partners that understand what a total solution for mobile marketing looks like you risk wasting valuable marketing dollars, or worse, alienating your customer. The world of B2C is definitely at the beginning of the curve of mobile marketing, and most brands are still trying to wrap their heads around which mobile tools to use and how to get the most ROI.

As with all relatively new forms of marketing, the early days are often crowded with charlatans and naysayers alike. Take, for example, SMS marketing. There are many “providers” that have hopped on the SMS bandwagon, but how many of them really understand how SMS, MMS, or mobile emailing works, and how to maximize the value for your business? Do most SMS marketing companies have an understanding of location targeting, interactive mobile conversations, or analytics for end-to-end mobile marketing campaigns? What about the time frames associated with short code acquisition, compliance, and carrier connectivity? How about the diverse universe of cell phone handsets and displays? If your mobile messages don’t look good, whether it’s SMS, mobile email, or smart phone apps, you risk making your mobile marketing efforts not reflective of your true brand value. If you’re thinking about implementing a mobile marketing campaign as a call to action for your print, TV, or radio campaign, you’re definitely leaning forward in a way that is likely to make your brand standout.

The consumer economy is facing serious challenges, but for as much scarcity and gloominess as we read about or see on the news, there are a lot of exciting opportunities to reach new audiences in a way that drives business, brand, and balance sheets. Mobile marketing is cool, fun, and valuable. We hope that as you look for ways to make your existing marketing efforts more effective, you consider the ways in which mobile tie-ins will help you achieve greater ROI for your own partners, customers, and brand.


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