We get a lot of inbound requests for info on Pongr, image recognition, and putting together mobile marketing campaigns that combine offline media with image-based brand engagement. Rather than answer a few emails separately, I decided to post some recent questions here. We’ll still get back to everyone, but figured this might be more helpful for the rest of the world…
So without further ado, here are some answers to your Pongr-related questions:
Q: How does your service work, technically?
A: We provide a direct-response marketing message service that comes in the form of a text message or an email (depending on how a user queried Pongr to begin with). If we get a user query as an MMS, we send back an SMS. If we get a query as an email, we respond with an email. The message response is determined by what Pongr believes the user is looking at or trying to inquire about. Think of it like photo search meets a controlled, branded experience — we get a picture from the user, we run it through our image recognition systems, we come up with a ranked list of likely matches, and then we decide what to send back to the user (over mobile, of course). The response is either something that you, our customer, has helped prepare, or it’s part of a general game that we play with users. We’ll be announcing more on this soon… At any rate, it’s all automated and works 24/7 around the world.
Q: Is it [Pongr] available to be used by brands in the Bahamas, Bahrain, and Brazil?
A: YES! Pongr is available anywhere we’re allowed to operate. We are wireless carrier agnostic, we have no handset application requirements, and we don’t care what country your brand promotion is running in. To us, all that matters is whether your consumers have a camera phone, an ability to send picture-texts (meaning send pics as emails or MMS), and that you’ve got the ability to hop on the Internet from time to time and manage your mobile marketing campaign. It’s like Google AdWords only for mobile marketing campaigns that are specifically tied to the images of your offline media (like print, TV commercials, out-of-home, point-of-sale, and product packaging).
Q: What are the requirements for integrating with other servers/systems?




